Is The One in the Woods an + 18 event?

Visitors under 18 will not be allowed (even when accompanied by a parent, guardian and / or other adults).

What happens if the event is cancelled due to Covid-19?

We are committed to you, as you are THE ONE. We have put preliminary dates in place for September just in case Boris’ plan fails. We are also offering a full refund to ticket holders that cannot make the new date.

How do I apply for a refund if Covid prevents the event from happening?

Your ticket for July’s event will automatically be converted into a ticket valid for The One In The Woods, August. By retaining your ticket you are helping us continue to offer a once in a lifetime experience. We appreciate anyone who wishes to obtain a refund but we ask that you stand together with us as THE ONE.

Your support will also make sure that, together with all parties involved, we can create the most wonderful experiences for all of our visitors after this crisis is over.

We are offering full refunds to anyone that cannot attend. If you have any questions about the refund process, please either contact your ticket supplier or send an email to updates@theoneinthewoods.com with all the details about your purchase.

Do I need to bring Identification?

Our security personnel may request identification from any person they believe to be under the age of 18. If you do not have a valid identity document you will be denied access without being given the right to obtain a refund of the entry fee. Valid identification is required in the form of a passport, or driving license. Paper copies will not be accepted.

Will there be a security check upon entry to the event?

Each visitor that enters the event area will be thoroughly checked by a security employee. Our policy states that each person will be allowed to request that the search is executed by an employee of the same sex. This check is in place for all visitors, guests, employees and artists in order to protect the general safety of every person at the event. By refusing the check you will be denied access to the event.

Can I bring drugs into the event?

The One maintains a zero-tolerance policy on all non-prescription drugs. The event prohibits the use or possession of any recreational drugs. When the security personnel spots or confirms any infringements to this policy, the offender can be handed over to the police. The sale of drugs is also not permitted and again the offender can be handed over to the police when caught.  Before entering the event you will be presented with designated drugs barrels where you can deposit unwanted substances without being charged with any consequences.

What is The One in the Woods?

The one In The woods is an opportunity to escape reality for 2-days, where you will witness some of the worlds finest drum & Bass and techno music in a venue unlike any other.

Stay tuned for updates as the experience starts to unfold.

Can I bring prescribed medication to the event?

The use of prescription medication is allowed when the medication is proven to be required on medical grounds and is still sealed. In any case, the user needs to have a signed statement by a doctor. In addition to the written statement, identification with an ID or a passport will also be requested.

What else am I not allowed to bring to the event?

Our policy requires that all attendants do not enter the event under the influence of drugs. When noticed you will be denied access without the right to a ticket refund. As well, it is forbidden to enter the event area with the following products or materials: Soft drugs, hard drugs, food, (alcoholic) drinks, glassware, plastic bottles, cans, flags, poles, walking sticks (except medical crutches and walking aids when proven to be required,) pets, weapons or other objects that could be used as a weapon, aerosols, fireworks, professional video audio or recording and photographic equipment (other than mobile phones.)

Can I promote other events while at The One?

The One prohibits the distribution of flyers, posters and/or banners or other promotional activities at the event and/or parking areas without prior consent of the organisation.

Can I bring my own drinks to the event?

It is strictly prohibited to bring your own drinks, whether alcoholic or soft into the event. All drinks will be confiscated by the security personnel upon entry and disposed of.

Is the event cash or cashless?

The event is strictly cashless – We will be contacting all ticket holders closer to the event so you can open your account and load up your money in advance of the event. There will also be a top-up station at the entrance to the event.

Is there any travel arrangements in place after event?

Weekend ticket holders will be granted free coach travel back into Liverpool after the event finishes to the after-parties on both nights.

Individual day ticket holders will be required to make their own arrangements when leaving the event. The event is located within walking distance of Hightown train station and there will also be a bank of taxi’s offering their services outside of the event.

Is there somewhere to eat?

There will be a range of food and drink vendors on-site and these will include vegan and vegetarian options as well.

Can I bring my own food?

Bringing your own food is prohibited at the event.

Who is playing the Saturday?

Who is playing the Sunday?

What does it cost to park at the event?

There is parking available at the event for a small charge of £4 per vehicle and 50% of the proceeds will go to Charity.

Once you enter the woodlands you will not be able to access the car park until you ready to leave.

What payment plans are available?

We are offering a one of £20 down payment to secure your ticket and then you will enter into a monthly payment plan (depending on the date purchased)

I have lost my ticket, what should I do?

If you misplaced your ticket please contact your ticket provider directly for assistance. Failing that please complete the form in the contact us section and one of our team will be in contact asap to help.

Can I buy tickets at the entrance?

When an event is sold out, you cannot buy tickets at the entrance.

Will there be camping at the event?

There are no camping or overnight facilities at the event.

Tickets